Contact information

Let’s Stay Connected 

Thank you for choosing LULU COVE.

At LULU COVE, we’re here to make your shopping experience feel easy, personal, and enjoyable. Whether you have a question about an order, need help with sizing, or simply want to learn more about our styles, our Customer Support Team is always happy to help.

💌 Get in Touch

Customer Support Email

contact@lulucove.com

We typically respond to customer inquiries within 24–48 business hours, Monday through Friday.

If your question is related to an existing order, please include your Order Number so we can assist you more efficiently.

✨ How We Can Help

Our Customer Support Team can assist with:

  • Order Status & Tracking
  • Shipping Information
  • Returns & Refunds
  • Product Details
  • Size & Fit Questions
  • Payment Support
  • Website Assistance
  • General Inquiries

Whatever your question may be, we’ll do our best to provide a clear and helpful response.

📍 Business Information

LULU COVE

7739 Bucknell Ter
Fairburn, GA 30213
United States

Business Correspondence Only – Not a Return Address

Please contact our Customer Support Team before sending any merchandise back. For approved returns, we’ll provide the appropriate return instructions and correct return address.

🕐 Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

Saturday – Sunday
Closed

Emails received outside business hours will be answered on the next available business day.

✨ Before You Contact Us

For faster assistance, please include:

  • Full Name
  • Email Address
  • Order Number, if applicable
  • A clear description of your question or concern

If your inquiry involves a damaged, defective, or incorrect item, please include clear photos of the product, packaging, and shipping label whenever possible.

🌷 A Little Note From LULU COVE

Thank you for being part of the LULU COVE journey.

We believe every customer deserves thoughtful service and an experience that feels effortless from start to finish. Whenever you need us, simply reach out — we’re always happy to hear from you.