Contact Us

Let’s Make It Easy 

Questions happen. We’re here for them.

Whether you’re checking on an order, choosing between sizes, or simply want to know more about a piece, the LULU COVE team is always just an email away. Tell us what you need, and we’ll take it from there.

Say Hello

Customer Support
📧 contact@lulucove.com

For order-related questions, including your order number helps us get you the right answer faster.

Response Time:
Monday–Friday · 24–48 business hours

What Can We Help With?

Order Concierge
Order status, tracking, and updates.

Fit & Style
Sizing, measurements, fabric, and product details.

Returns & Refunds
Guidance through our return and refund process.

Shipping Support
Shipping questions, delivery details, and address concerns.

Something Else?
Just ask. We’re happy to help.

Find LULU COVE

LULU COVE
7739 Bucknell Ter
Fairburn, GA 30213
United States

Business Correspondence Only – Not a Return Address

Please contact our Customer Support Team before sending any merchandise back. The correct return address will be provided for approved returns.

When We’re Here

Monday – Friday
9:00 AM – 6:00 PM EST

Saturday – Sunday
Closed

Messages received outside business hours will be answered on the next business day.

Before You Hit Send

For the quickest response, include your:

  • Order number
  • Full name
  • Email address
  • Question or concern
  • Photos, if reporting a damaged, defective, or incorrect item

A Note From LULU COVE

Style may be personal, but getting help shouldn’t be complicated.

From the first click to the moment your order arrives, LULU COVE is here to make the experience feel considered, effortless, and genuinely yours.

LULU COVE — More than a look. It’s your point of view.